Covid-19 Notice

Reassurance to tenants of the Jersey Homes Trust.

COVID-19 Crisis;
26 March 2020.

The Jersey Homes Trust is a responsible and compassionate housing provider. We are used to working with those of our tenants who may have financial difficulties from time to time.

During the Coronavirus (Covid-19) crisis we recognise that some tenants will experience delays or interruptions in their income and prompt payment of rental may be affected. In such cases it is important to contact our Managers and to explain the problem. You will find us helpful and understanding.

In all normal circumstances we expect you to continue to pay your rent when it is due.

If you are laid off from work you should contact Customer & Local Services to make a claim for Income Support, which will assist you to pay your rent. Existing Income support claimants should contact Income Support by email with details of any change in circumstances.

The Jersey Homes Trust does not intend to evict tenants who go into rent arrears because of Covid-19.

Finally, we are happy to announce that Trustees have decided;

until further notice, the Trust will not implement rental increases that fall due.

Michael Van Neste
Jersey Homes Trust

Our Mission

Our Mission is to provide decent affordable social rented housing for the people of Jersey.

Our Values are encapsulated in the word “Trust”:

  • Transforming – setting new standards for social rented housing provision;
  • Respect for our community and environment;
  • Understanding the needs of our tenants and their families;
  • Strength of purpose and determination;
  • Teamwork – working together to make a difference.

Our vision is to be a major force in procuring, developing and acquiring affordable homes of quality. We are, and intend to remain, the largest independent provider of social rented housing in Jersey. We aim to be a model landlord and efficient manager of our properties.

We shall regularly update the policies and the means by which we achieve our vision, working with the Minister of Housing to define and share objectives.

Our current objectives:

  • To procure and develop schemes of merit to help meet the housing need in Jersey, in accordance with the policies of the Strategic Housing Unit and the objectives of its Housing Strategy, in such endeavour.
  • Having successfully constructed a portfolio of over 750 homes since our inception, to aspire to repeat this level of development over the next 15 to 20 years. (Developments must meet prudent financial requirements of viability and the financial commitments arising from funding solutions.)
  • To protect the value of our properties and the integrity of our financial reporting through excellent management and maintenance procedures whilst obtaining best value.
  • To manage our tenancies with high regard to the interests and welfare of our tenants and to achieve the highest possible adherence to regulatory standards.
  • To engage with other social rented housing providers and the Strategic Housing Unit in developing policies, standards, transparency and regulatory procedures for the continued growth, reputation and success of the social housing sector.