Covid-19 Notice

Reassurance to tenants of the Jersey Homes Trust.

COVID-19 Crisis;
26 March 2020.

The Jersey Homes Trust is a responsible and compassionate housing provider. We are used to working with those of our tenants who may have financial difficulties from time to time.

During the Coronavirus (Covid-19) crisis we recognise that some tenants will experience delays or interruptions in their income and prompt payment of rental may be affected. In such cases it is important to contact our Managers and to explain the problem. You will find us helpful and understanding.

In all normal circumstances we expect you to continue to pay your rent when it is due.

If you are laid off from work you should contact Customer & Local Services to make a claim for Income Support, which will assist you to pay your rent. Existing Income support claimants should contact Income Support by email Income.support@gov.je with details of any change in circumstances.

The Jersey Homes Trust does not intend to evict tenants who go into rent arrears because of Covid-19.

Finally, we are happy to announce that Trustees have decided;

until further notice, the Trust will not implement rental increases that fall due.

Michael Van Neste
Chairman
Jersey Homes Trust

Insurance

Home insurance

As landlord, the Jersey Homes Trust insures the main structure of all its properties. However, it is not responsible for insuring the contents of your home – furniture, floor and window coverings, appliances and personal belongings. Nor is it responsible for replacing broken glass in windows or doors.

You are strongly advised to take out your own household contents insurance which will protect your belongings against damage caused by events such as accidental fire or flooding. Please ensure that the policy covers damage to glass in windows and doors.