26 March 2020.
The Jersey Homes Trust is a responsible and compassionate housing provider. We are used to working with those of our tenants who may have financial difficulties from time to time.
During the Coronavirus (Covid-19) crisis we recognise that some tenants will experience delays or interruptions in their income and prompt payment of rental may be affected. In such cases it is important to contact our Managers and to explain the problem. You will find us helpful and understanding.
In all normal circumstances we expect you to continue to pay your rent when it is due.
If you are laid off from work you should contact Customer & Local Services to make a claim for Income Support, which will assist you to pay your rent. Existing Income support claimants should contact Income Support by email Income.firstname.lastname@example.org with details of any change in circumstances.
The Jersey Homes Trust does not intend to evict tenants who go into rent arrears because of Covid-19.
Finally, we are happy to announce that Trustees have decided;
until further notice, the Trust will not implement rental increases that fall due.
Michael Van Neste
Jersey Homes Trust
Leaving your Property
Inform the utility companies – Jersey Electricity, Jersey Water, Jersey Gas (where applicable) and arrange for a final reading of metered supplies. The utility companies will need your forwarding address in order to send their final account. You will be responsible for paying the bill for the period up to and including the termination date of your Tenancy Agreement.
You must also:
So that we can return your deposit (if applicable) to you as soon as possible after you have left the property, please follow the following guidelines.